Privacy Policy

We collect personal information that you provide to us directly, such as when you book a room, register for our casino loyalty program, or submit forms on our website. This information may include your name, email address, physical address, and payment information.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, and navigation patterns.

Your data is processed to deliver premium hotel-casino services, process transactions, verify identity for legal compliance, and send promotions if you have opted in.

We implement strict access control measures to ensure that your data is only visible to authorized personnel needed to fulfill these services.

We utilize industry-standard encryption protocols (SSL/TLS) to secure all data transmissions. Financial records are processed through secure, PCI-compliant merchant gateways.

Your records are stored on secure servers with automated backup processes and active intrusion detection systems.

We do not sell or lease your personal information to third parties. We may disclose details to regulatory bodies in Australia to comply with gaming laws, or to service partners performing operational tasks on our behalf.

You have the right to request access to the personal data we hold about you, request corrections to inaccuracies, or ask for the deletion of your data when it is no longer required for legal obligations.